Returns & Exchanges
At Fit2Run, we are committed to helping you find your perfect fit, which is why we offer a 30-day return policy on all performance footwear and athletic gear. If your new gear doesn't meet your training needs, we provide seamless returns and exchanges to keep you moving.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Gear
Place your unworn items in their original packaging, ensuring all tags are attached and the shoebox is placed inside a protective shipping carton.
- 3.Label and Ship
Print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
- 4.Refund Processing
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.